Whether you realize it or not there are many people who leave tests to make sure that they are able to know that they have a great cleaning crew. Some of these people will leave a tiny piece of dust or something else to make sure that there was complete confidence in the skill of the team. However, these little tests are issues that can create problems as well as hazards for those who are cleaning up. When a client leaves a piece of food, this can lead to problems with infestation, ants, and other issues that have to be dealt with.
What that means is that you have to have your staff ready to deal with any issues as they arise and that you need to make sure that you are ready to be proactive and make great solutions to the issues. People are very particular and strange and some of the complaints that they leave are unreasonable and mean that there are going to be issues in the long term. Here are a few of the ridiculous complaints that people leave for companies and for janitors.
Many times people do not understand that custodians are not servants but instead are professionals who assist. What this means is that you need to make sure that you are able to balance the needs of the client as well as also have access to the best options for your staff as well. There are many requests that are made that are completely ridiculous; here are a few of them.
Please clean the outside spider webs.
We should not have raccoons on the property they are dangerous and they are not clean.
Please clean my desk for me as I do not have time.
It is always to hot or too cold.
You need to make sure that this area is spotless.
It is very important to make sure that you are able to communicate with your clients so that you will know what they expect from you and they also need to know what your staff is doing and what they are not doing. By making sure that the lines of responsibility are very clear you will know that you are able to have access to all of the best solutions as well as that you are going to be able to know that there are more options for you. You have to be aware that there are going to be clients who are going to push back and that you need to be able to know that there are many important details that are communicated throughout the relationship back and forth. Having a great and open and honest relationship with your client will ensure that you are able to have access to the best options for your future as well as know that you will be able to have a long sustained relationship with the client of mutual respect. Start your relationship today with commercial janitorial cleaning in New Jersey. You will see that they will be able to help you with commercial janitorial cleaning in New Jersey and make your life much easier.